STORE POLICY
CUSTOMER CARE
Thank you for shopping our natural, chemical-free handmade quality products.
​
If there's a problem with your order or it does not arrive as scheduled, please contact us before leaving a negative review. We understand that you are excited about receiving your order, however, once your order is shipped, it is out of our control.
​
Please contact rhonda@soapsandbutters.com for any further assistance.
RETURN & EXCHANGE POLICY
Soaps & Butters will gladly accept cancellations. Please request a cancellation before the item has shipped.
We do not accept returns or exchanges. Please contact us if you have any problems with your order.
PAYMENTS
We accept all credit/debit cards and PayPal.
CUSTOMS & IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. Soaps & Butters is not responsible for delays due to customs.